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Retail Manager

The Recognition of Acquired Competencies (RAC) is a process that enables you to obtain official recognition of the competencies you have acquired through your work and life experiences, in relation to a program of study. By having your skills recognized with a view to obtaining a recognized college diploma, you increase your employability and your chances of advancement.

About the program

This program is for people with experience as:

  • Store Manager
  • Manager of a retail department
  • Sales Assistant Manager
  • Retail Supervisor

and working in sectors such as:

  • Retail
  • Sales
  • Purchasing/Procurement

Condition of admission

Relevant experience

You have experience related to the competencies of the targeted program of study. This experience may have been acquired through employment, volunteer work or personal situations. This experience is of significant duration and has enabled you to develop several competencies related to the program of study.

Prerequisites

The ten competencies of the program refer to knowledge and skills related to sales, customer service, team management, as well as marketing.

  • Communicate and interact in a commercial management context
  • Build a sales team
  • Supervise a sales team
  • Train sales staff
  • Sell products and services in a commercial establishment
  • Ensure the visual presentation and supply of retail space
  • Implement and supervise customer service using a client-centred approach
  • Analyze accounting information and use software for commercial management
  • Apply a management process in a marketing context
  • Integrate the labour market through an internship

Cégep Marie-Victorin (Formation continue)

RAC Process

Establishments offering this program

Cégep Marie-Victorin (Formation continue)

English

Specialties

  • Remote or in-person
  • Flexible working hours easy to combine with a full-time job
  • Also offered in French